Shipping Policy - Free Shipping & Fast Delivery

SHIPPING AND RETURN POLICY

Q1. What are the estimated delivery times?
We deliver your order within 5 to 7 business days.

Q2. Are there any hidden charges such as Sales Tax when I make the payment?
There are no such hidden charges when you buy any product from us. The price listed on our website is final and inclusive of all taxes. The price you see on the product page are the final prices you pay.

Q3. Do we allow returns for our products?
Yes, We do allow returns for our products when there is a valid reason for return. If you have any concerns or issues with the products contact our customer service team on support@getveganway.com or call us at +91 880 880 7990 and we will be happy to assist you.

Q4. Do we have Cash On Delivery for our products?
Yes, We do allow for cash on delivery services for select locations.

Q5. Do we have Bulk Orders?
Bulk orders are available for our products. Please contact us to know more.

Q6. Is it possible to request to change the delivery address at any point in time once the order has been placed?
The order has been placed but not dispatched. Once the order has been placed but not dispatched that means we have received the confirmation and your order is in our warehouse where we are working to get it dispatched. So as your order is still not dispatched, you need to contact our customer service team at support@getveganway.com or call us at +91 880 880 7990 as soon as possible for the changes in the order. Please note for security reasons we will require you to answer a few security questions before we can make any changes to your order.
The order has been placed and dispatched.
Once the order has been placed and dispatched, we would be unable to redirect the order to the secondary delivery address. We apologize for any inconvenience caused and our shipping policy is made to provide a better shopping experience for all our customers. If you have any concerns regarding the delivery, it is always better that you confirm the changes before the final delivery call.
If our shipper is unable to ship the order at your provided address then the order is automatically returned to our warehouse and processed as a return. For any further queries write us at support@getveganway.com.com or call us at +91 880 880 7990.

Q7. The product cannot be shipped to my area, why?
Although we ship to maximum places in different parts of India, we are continuously working on increasing our reach to make our products easily available to everyone in different locations. But whether the order can or cannot be delivered to your address also depends on :
Whether our trusted delivery partner can deliver at your address.
Legal Restrictions, if any, on shipping particular products to your location.
The availability of a reliable courier partner in your location.

Q8. I have placed an order, but may not be able to receive it due to unexpected circumstances. Can you hold the delivery until I can receive it?
If your placed order is not yet dispatched then please contact our customer team on support@getveganway.com or call us at +91 880 880 7990. as soon as possible for the changes. Please note for security reasons we will require you to answer a few security questions before we can make any changes to your order.
But if your order is already dispatched then we are sorry we won’t be able to hold your delivery.